Our Physiotherapists and Biokineticists are available Monday to Friday. To make an appointment with one of our professional staff, call or Whatsapp us directly on +27824843839 or email reception@movephysio.co.za. Note that a GP referral is not required.

You can also book online at time and date that suits you by following the link at the top of this page.

For your appointment, please ensure you bring the following with you:

• ID card
• Medical Aid/Private health insurance card (if applicable)
• Hospital invoice (if post-orthopaedic surgery) in order to get the correct ICD10 codes
• Any relevant x-rays, scans and/or medical reports.
• Appropriate/loose clothing allowing for unrestricted movement and exposure
• A towel and water bottle if you are performing rehabilitation or training in the gym

Please arrive a few minutes earlier to your allocated appointment time to complete the  appropriate intake paperwork if you did not already do it online (link is sent on sms with initial appointment reminder).

In order for your practitioner or therapist to provide you with the best possible treatment and care, a detailed understanding of your past and present health is required. Please advise your practitioner of your previous medical history, current medical conditions and the medications you are taking, including those purchased over the counter. This information is very important. It may affect how you recover from your condition/injury and also potentially alter the course of treatment.

MOVE is not contracted into any Medical Aid and your account needs to be settled on the day of consultation.

Following receipt of payment, you will be emailed an invoice which you can then submit to your medical aid should you wish to claim a rebate. 

Please bring along your medical aid card in order for us to invoice you accurately. Massage therapy is generally not covered by medical aid. 

Our fees are based around current medical aid rate coding guidelines, but may be higher or lower depending on the treatment codes used. 

Please check with your health fund plan to see if they cover a percentage of the cost for allied health visits should you wish to claim a rebate.

We provide onsite payment options via Visa Card, Mastercard, cash, or Zapper.

We understand your time is valuable. All of our practitioners endeavour to run on schedule and your punctual attendance will assist this. Should you arrive late for your appointment your practitioner will do their best to provide your treatment within the remaining time.

Our practitioner time is also valuable. We allocate generous time for your consultation. We do ask that you contact us and give at least 24 hours’ notice should you need to reschedule or cancel your appointment. Regular cancellations, no-shows or cancellations with less than 24-hour notice, may incur a cancellation fee as this practitioner time could have gone to another client.

• Try not to eat a large meal before your massage
• Wear or bring comfortable clothing for after the massage (residual cream/oil from the massage can get on your clothes)
• Your therapist will leave the room so that can remove your clothing and lay on the massage table under a towel. Your modesty will be protected at all times and will never working on private areas
• A full body massage usually covers your scalp, face, neck, shoulders, just under the collarbone at the pectoralis muscle, arms, hands, the front of the legs, feet, back of the legs, posterior hip (gluteal) and back
• A bespoke massage will target areas of tension or soreness, working the individual muscles and or regions specifically to your request
• Manual pressure or depth is specifically tailored to your body so the therapist will ask for feedback several times during the massage. Please be honest!
• After the massage, the therapist will leave the treatment room for a few minutes while you get dressed. We will then discuss your experience and what you may expect during the next day or so and if a plan of specifically scheduled massages is indicated
• Please drink LOTS of water during the next 24 hours to help to flush your system
• If you have questions, comments or feedback at any time during your visit, you are encouraged to discuss them with your therapist. With communication and feedback, your massage therapy visit will be a positive, pleasant experience